Shipping & Delivery Policy
Every mug and phone case is printed fresh when you order. It is then packed and shipped to you with tracking.
Where we ship
For now we deliver only within Karnataka, to pincodes starting with 56, 57, 58 or 59. We hope to deliver across India soon. Ask us to let you know.
How long it takes
| Stage | Time |
|---|---|
| Printing and dispatch | 3–5 business days after your order is confirmed |
| Delivery after dispatch | About 5–8 days, depending on your location |
| Custom pet portraits | Printing starts after you approve your preview |
For delivery before Christmas, order by 12 December.
Shipping charges
Any shipping charge is shown and confirmed with you before you pay. You will never be charged anything you haven't seen.
Tracking
Once your order ships, we send you the tracking details so you can follow it to your door.
Delays
Couriers can be slower during festivals, bad weather or in remote areas. If your order is running late, contact us and we'll chase it for you.